The Letter Where I Informed Abby's Owner About the Hernias

Below is the letter where I informed Abby's owner about the hernias. I spent quite a bit of time explaining everything to him, telling him I didn't think they were genetic but of course, I couldn't know that for sure. I explained that if they were genetic that might mean they could be passed on to any future puppies, but no one could say for sure. I explained that some people don't think hernias are a concern and others very clearly do. I told him I don't have a strong opinion, either way, but would prefer to avoid them if I could. But at the same time I feel other traits (temperament, conformation, good hips, etc) are much more important.

And most importantly, I told him he needed to do his own research and decide. He came back to me 4 days later and told me he had been "thinking long and hard" and that the "dog personality" was the "most important trait" to him. When he said this, after 4 days, I assumed he had actually done the research I told him to do. But he later claimed that he "did research" long after he took Abby home. So why didn't he do his research when I told him to? He is not taking responsibility for his own choices and that's not fair. This is a man who does research on EVERYTHING and he couldn't get this right? I thought I was dealing with an intelligent, responsible adult who could be trusted to do his own research and make his own decisions and didn't feel the need to treat him like a baby. I honestly told a friend of mine that I was proud of him for making a wise decision. Dumb me. I must have sucker written on my forehead.

If people want to believe I set out to cheat this man I really can't help them. I had absolutely NOTHING to gain by him taking Abby. I had FIVE puppies without hernias he could have taken. I( only gave him all the choices out of the generosity of my heart. I don't usually let customers choose their puppies but I wanted him to be happy. Not only did I let him choose, I offered my pick puppy. I could have easily assigned him the puppy without the hernia from that litter and kept Abby, but the other puppy was not the best puppy in temperament or conformation. I felt if I withheld Abby, who was the pick puppy, I would have been selfish, and i was worried he wouldn't like the other puppy as much. And it was very important to me to be extra generous with this man and to give him as much control as possible. So I gave him the choice of five puppies, including the best from that litter. And he chose the best puppy. I gave him a gift I never give anyone and he repaid that gift with hate.

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